How Can We Help?

How Can We Help?
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
  • To cancel an order-please login to your skechers.in account- My orders- cancel order.
  • If the order is invoiced/shipped, you would not be able to cancel the same.

The convenience fee is INR 100/- for orders that are INR 3499/- or below. This fee is added to your order total before completing payment.

Why am I being charged Convenience Fee?

Convenience fee of INR 100/- is charged to enhance customer experience.

How will I know about the Convenience Fee before I pay?
The INR 100/- convenience fee will be clearly displayed in your order summary during checkout, right before finalizing your purchase.

Can I avoid the Convenience Fee?
Yes, if your total order value exceeds Rs. 3499/-.

What happens if I cancel my order?
If your order is cancelled the convenience fee will be refunded.

Will I get my convenience fees refunded if I return the product?
No, the convenience fee is non-refundable if you return the product.

  • To change size, you can visit any of our nearest Skechers exclusive store along with invoice within 10 days of product being delivered.
  • Size exchange at store can be done only for same style and same colour.
  • Currently, we do not have an option where a customer can add a new item to an existing order. Instead, you may place a new order and return/cancel the existing order.
Have Any Queries?
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Email Us

[email protected]

Mon - Fri, 10 am to 6 pm IST

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Toll Free No

1800-200-8555

Mon - Fri, 10 am to 6 pm IST